At Travoplanners, we want to make changing or canceling your travel plans as clear and hassle-free as possible. This Cancellation Policy applies to all flights, hotels, car rentals, vacation packages, cruises, and any other travel services booked through www.travoplanners.com or customer service.
Important: Travoplanners acts only as an agent. Every booking is 100% governed by the cancellation and refund rules of the actual service provider (airline, hotel, cruise line, tour operator, etc.). We will always assist you, but the final decision and any refund or credit belong to the provider.
1. How to Cancel or Change a Booking
- Cancellations and changes must be requested by contacting our Customer Support team at +1 (844) 869-3977 or support@travoplanners.com.
- You cannot cancel or modify bookings directly in your account at this time.
- Have your booking reference number ready.
- Requests must be made before the deadline set by the service provider. Missing the deadline usually means no refund or credit is possible.
2. Travoplanners Cancellation & Service Fees (Non-Refundable)
In addition to any penalties charged by the airline, hotel, or other provider, Travoplanners applies the following non-refundable fees:
Service Type / Condition | Travoplanners Fee |
International travel (Low-Cost / Basic Economy tickets) – Within 24 hours of booking | $75 per ticket / per service |
All other services – General cancellation (after 24 hours) | $50 per ticket / per service |
Additional Fees That May Apply
Fee Type | Description | Amount |
Booking Fee | Applied to every booking at the time of purchase | $20 per passenger |
Surcharges | Required by some airlines/regulations (separate from base fare & taxes) | Minimum 22% of service cost |
Processing Fee | Covers procurement, fulfillment, and servicing of your booking | Up to $30 per ticket / service |
Phone Service Fee | For cancellations or changes processed over the phone | Up to $50 per ticket / service |
Premium Service Fee (First/Business Class) | For First or Business Class bookings | Up to $150 per ticket / service |
Premium Service Fee (High-Risk Cities) | Bookings originating from or traveling to certain high-fraud locations | Up to $100 per ticket / service |
Premium Service Fee (Non-US/Canada) | Bookings originating outside the United States or Canada | Up to $75 per ticket / service |
Note: These Travoplanners fees are separate from, and in addition to, any penalties the airline, hotel, or other provider may charge.
3. Special Situations
3.1 Non-Refundable Bookings
Most low-cost carrier tickets, Basic Economy fares, many hotel rates, vacation packages, and cruises are completely non-refundable and non-changeable, even within 24 hours of booking. This is clearly shown before you pay.
3.2 Travel Credits
If the provider allows cancellation, they may issue a credit instead of cash. Credits are subject to the provider’s rules, expiration dates, and any fare differences for future use.
3.3 No-Shows
If you do not cancel before the provider’s deadline and simply do not show up, the entire booking is usually forfeited with no refund or credit.
3.4 Force Majeure & Extraordinary Events
Cancellations due to weather, natural disasters, pandemics, war, government travel bans, etc., are handled exclusively under the provider’s policy. Travoplanners will help coordinate, but cannot guarantee any refund.
3.5 Pricing or System Errors
If a clear pricing mistake appears on our site and the ticket has not yet been issued, we reserve the right to cancel the booking and refund you in full with no penalty.
4. Travel Documents & Visas
You are solely responsible for having valid passports, visas, vaccinations, and all required documents. If you are denied boarding or entry because of missing or incorrect documentation, no refund will be available.
5. Travel Insurance (Strongly Recommended)
We highly recommend purchasing comprehensive travel insurance at the time of booking to protect yourself against unexpected cancellations, medical emergencies, trip interruptions, and other covered events.
6. Contact Us for Cancellation Assistance
Phone: +1 (844) 869-3977 (24/7 support)
Email: support@travoplanners.com
7. Changes to This Policy
Travoplanners may update this Cancellation Policy at any time. The latest version will always be posted on this page with the effective date shown above.
By making a booking with Travoplanners, you acknowledge that you have read, understood, and agree to this Cancellation Policy and to the terms of the third-party service providers.