Travoplanners (“we,” “us,” “our,” or “Travoplanners”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.travoplanners.com or interact with our services (collectively, the ‘Service’). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information You Provide Directly
  • Name, email address, phone number, postal address, and payment information (processed through secure third-party payment processors).
  • Travel preferences, passport details (only when required for booking international travel), and any other information you voluntarily provide when creating an account, making a booking, contacting customer support, or subscribing to newsletters.
b. Automatically Collected Information
  • Device and browser information, IP address, time zone, and geolocation data.
  • Usage data such as pages visited, time spent on pages, referring URLs, and click patterns.
c. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to improve your experience, analyze traffic, and deliver personalized advertising (where permitted). You can control cookies through your browser settings or our cookie consent tool.

2. How We Use Your Information

We use your information for the following legitimate purposes:

  • To process and fulfill your travel bookings and payments
  • To create and manage your Travoplanners account
  • To communicate with you about your bookings, itinerary updates, and customer support
  • To send transactional messages (booking confirmations, reminders, etc.)
  • To send promotional offers and newsletters (only if you have opted in)
  • To improve our website, app, and services through analytics
  • To detect, prevent, and address fraud, security issues, or technical problems
  • To comply with legal obligations and enforce our Terms of Use

3. Marketing & Opt-Out

You may receive marketing emails, SMS, or push notifications from us only if you have given explicit consent or made a booking with us (in which case we may send you similar offers under applicable soft-opt-in rules).

You can opt out at any time by:

    • Clicking “Unsubscribe” in any email
    • Replying STOP to any SMS
    • Adjusting notification settings in the app
    • Contact us at the details below

    We never sell your personal data and never share it with third parties for their own marketing purposes.

    4. Sharing of Your Information

    We share your information only in the following limited circumstances:

    • With trusted third-party service providers who assist us in operating the Service (payment processors, cloud hosting, customer support tools, analytics providers, email delivery services, etc.). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
    • With airlines, hotels, tour operators, and other travel suppliers strictly for the purpose of fulfilling your booking.
    • In the event of a merger, acquisition, or sale of assets, your data would continue to be protected under this policy or a substantially similar one.
    • When required by law, legal process, or to protect the rights, property, or safety of Travoplanners, our users, or the public.

    5. International Data Transfers

    Your information may be processed and stored in the United States or other countries where our service providers operate. Whenever we transfer personal data outside your country, we ensure appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place.

    6. Data Security

    We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

    7. Data Retention

    We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, complete your bookings, comply with legal requirements (e.g., tax and accounting laws), or resolve disputes. After that, we securely delete or anonymize it.

    8. Your Privacy Rights (CCPA / CPRA and other U.S. state laws)

    Depending on your state of residence, you may have the right to:

    • Know what personal information we have collected about you
    • Access or receive a copy of your data
    • Correct inaccurate data
    • Delete your data
    • Opt out of the “sale” or “sharing” of your personal information (we do not sell or share your data for cross-context behavioral advertising)
    • Limit the use of sensitive personal information (we do not use it for purposes beyond what is necessary)
    • Non-discrimination for exercising your rights

    To exercise any of these rights, please email us at privacy@travoplanners.com or call Travoplanners. We will respond within the timeframes required by law and may ask for verification of your identity.

    9. Children’s Privacy

    Our Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

    10. Links to Third-Party Websites

    Our Service may contain links to third-party websites (airlines, hotels, review sites, etc.). We are not responsible for their privacy practices. We encourage you to review their policies.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The new version will be posted on this page with an updated “Effective Date.” Your continued use of the Service after changes constitutes acceptance of the updated policy.

    12. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us:

    Travoplanners

    Email: privacy@travoplanners.com

    Phone: +1 (844) 869-3977

    Thank you for trusting Travoplanners with your travel plans and your personal information.